22-agency local government, unified

Background

A local government IT organization supports 22 separate agencies on a shared Cisco Catalyst and Meraki network estate. They had invested in a broad Cisco security portfolio — Identity Services Engine (ISE), Secure Network Analytics, Umbrella, Duo, and Secure Endpoint — but the products sat in partial deployment, operating as disconnected silos.

Challenges

• Partial deployments everywhere — licensed products were installed but not fully rolled out across the agencies.
• No unified architecture — each tool ran standalone, with no shared policy or signal between them.
• Prior partner lacked engineering depth — the previous integrator could not take the deployments past the basics.

Outcomes

• ISE and Secure Network Analytics deployed in the first three months — the two foundational controls went from stalled to production.
• One integrated architecture — ISE, Secure Network Analytics, Umbrella, Duo, and Secure Endpoint now share identity, telemetry, and policy across the Catalyst/Meraki estate.
• Ongoing expert operations — ModernCyber's Cisco Security experts operate the environment as a service, keeping all 22 agencies covered.